Frequently Asked Questions
Everything you need to know about your Anker power and charging solutions.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
How do I initiate a return or exchange?
We offer a 30-day money-back guarantee for any reason. To start a return, please contact our customer support team with your order number and the reason for the return.
What kind of warranty comes with Anker products?
Most Anker products come with an 18-month worry-free warranty. This covers any manufacturing defects or performance issues encountered during normal use.
Are Anker chargers compatible with my specific device?
Anker products utilize PowerIQ and VoltageBoost technologies to provide the fastest possible charge to almost any USB-powered device, including iPhone, Android, and USB-C laptops.
Is it safe to leave my device plugged in overnight with an Anker charger?
Yes. Our MultiProtect safety system combines surge protection, short circuit prevention, and advanced safety features to keep you and your devices safe.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.